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How 3bhk Handles Your Personal Data

At 3bhk, we are clear about what personal data we collect from you, why we collect it, and how long we keep it — no vague clauses.

Data collected only as neededNo sale of personal data to third partiesEncrypted account storageUPI & Paytm transaction data protectedYour right to request deletion
3bhk How 3bhk Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold about you, our privacy team is reachable through these three channels.

Email Privacy Team Write to our dedicated privacy address at [email protected].
Live Chat on 3bhk.asia Start a live chat session on 3bhk.
In-Account Support Ticket Log into your 3bhk account, open the Help section, and raise a support ticket…
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We handle your data with clear internal controls — from the moment it enters our system to the day you ask us to remove it.

Encrypted Data Storage

Every piece of personal data you share — including your UPI handle and phone number — is stored using AES-256 encryption. Our servers do not hold plain-text payment credentials at any point during or after a transaction.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages perform well. You can adjust cookie preferences in your browser settings at any time; essential cookies cannot be disabled as they keep your account session secure.

Data Retention Schedule

We keep account data for as long as your account is active and for a period thereafter as required by applicable law. Once the retention period expires, we delete or anonymise your records within 30 days of the scheduled date.

Third-Party Sharing Rules

We share data only with payment processors like the UPI network, Paytm, and PhonePe that are necessary to complete your transactions. We do not sell, rent, or trade your personal data to advertisers or data brokers.

Account Security Practices

Two-step verification is available for every account on 3bhk.asia. We also run automated checks on login attempts and flag unusual activity — such as a login from an unrecognised device — before granting full account access.

Your Right to Request Changes

You may request access to the data we hold, ask us to correct inaccurate records, or request full deletion of your account data. Contact us via email or in-account ticket and we will confirm the outcome in writing within five working days.

Common Questions About Your Data at 3bhk

Here are the questions we receive most often about privacy, data rights, and how your personal information is managed when you use 3bhk.asia. If your question is not covered here, reach out via the contact channels listed above.

We collect your name, email, mobile number, and the payment identifier you use — such as your UPI handle, Paytm number, or PhonePe-linked mobile. We also log device and session data to keep your account secure.

Your payment details are shared only with the payment processors needed to complete your transaction — the UPI network, Paytm, or PhonePe. We do not share this data with advertisers, analytics partners, or any other third party.

We retain account data for the period required by applicable local law after closure. Once that period ends, your records are deleted or anonymised within 30 days. You can ask us at any point what retention period applies to your account.

Yes. Send a request to [email protected] or raise an in-account support ticket tagged as a data-access request. We will provide a structured copy of your personal data within five working days of receiving your request.

Contact us by email at [email protected] or through live chat on 3bhk.asia and ask for a data-deletion request. We will confirm deletion in writing once completed, subject to any retention obligations under local law.

We use essential session cookies to maintain your login and analytics cookies to improve page performance. Analytics cookies can be disabled in your browser settings; essential cookies must stay active for your account session to function securely.

Contact our privacy team immediately at [email protected] or via live chat. We will lock your account, investigate the access logs, and send you a written report on what was found and what steps we have taken within 48 hours.